WHAT IS BLASTPASS?
BlastPass is a cashless system for all purchases at the Rogue Music Fest. Including but not limited to food, beverages, artist merchandise, souvenir vendors, etc. BlastPass uses RFID technology that stores your credits for an easy payment process. BlastPass saves you time and stress without needing cash at the festival! You will use your festival wristband as your wallet during the Festival.
WHAT IS RFID?
RFID stands for Radio Frequency Identification. In simple terms, it’s a short-range digital chip that can store small amounts of data. You might have already come across RFID before – it’s the same technology used in many contactless payment systems like chipped credit cards.
CAN I PURCHASE BLASTPASS CARDS AT THE FESTIVAL?
An option to having your BlastPass on your wristband is to purchase credits on a BlastPass card (like a Credit Card) once you are inside the Festival. Automated BlastPass Refill Stations will have the ability for you to buy credits on a BlastPass card using a debit or credit card. You can easily share the card with others in your party. Unlike the BlastPass on your wristband, BlastPass cards will not allow you entry into the festival.
You will also be able to reload your BlastPass card at the Refill Stations using a debit or credit card. If you need to convert cash into BlastPass credits, you must visit the Bi-Mart Amphitheater Ticket booth or the window booths near the merchandise booth, and we will have someone there to assist you.
WHY DO I NEED A BLASTPASS WRISTBAND?
Your BlastPass Wristband will be the only way you will be able to enter the festival. It will be scanned at the Festival gates. Wristbands are required to stay on your wrist for the entire festival.
HOW DO I GET MY WRISTBAND IN ADVANCE?
We are going to offer several Wristband distribution parties where you can come pick up your wristband and register it before you get to the festival. Once you register your wristband, you will be able to load credits onto it before you arrive at the festival. (NO LINE)
For more information regarding pre-festival pickup opportunities, make sure you are signed up for the RMF Insider Club. Click the Link We will be sending out announcements and details on where and when those events will take place.
HOW DO I GET CREDITS FOR MY WRISTBAND?
If you come to one of the Wristband distribution events as we get closer to the Festival, you will have the ability to load credits onto your wristband using a debit/credit card or cash prior to getting to the venue. You will also be able to create an online account, register your wristband, and load credits.
There will be automated wristband Refill Stations throughout the Festival where you can purchase credits using either a debit/credit card and cashiers ready to help you load your card or band with cash.
WHERE CAN I USE MY BLASTPASS CARD/WRISTBAND?
BlastPass is the only form of payment accepted by all festival vendors.
CAN I STILL PAY FOR FOOD AND BEVERAGES WITH CASH OR A CREDIT CARD?
Cash and credit/debit cards will not be accepted by any vendors. BlastPass cards and wristbands are the only accepted form of payment.
HOW DOES BLASTPASS WORK?
Credits are stored on your card/wristband. As you make a purchase, the credits are deducted from the card/wristband. At every location, you are able to see the amount deducted and the amount left on your card/wristband. If you run out of credits, you can always add more at the BlastPass Refilling Stations or on your phone by scanning a QR code that will be available inside the festival.
WHAT HAPPENS WHEN I LOSE MY BLASTPASS CARD/WRISTBAND?
Each card/wristband has a unique number engraved on the back. This number is required for locating the balance on the lost card and banning it from future use. Take note or a picture of this unique number. It is at the discretion of the event staff if the card or wristband is eligible for replacement. You must visit the Bi-Mart Amphitheater Box Office to talk to an authorized representative. There is a $15 fee for a lost card or wristband.
HOW DO I RELOAD MY BLASTPASS CARD/WRISTBAND?
You will be able to put credits on a BlastPass card/wristband inside the Festival using cash or a debit or credit card at one of the Refill Stations. You will use a debit or credit card at the automated Refill Stations to add credits. If you need to convert cash into BlastPass credits, you must visit an attendant at the Bi-Mart Amphitheater Ticket booth or the ticket windows near the merchandise area, and we will have someone there to assist you.
There will also be QR codes around the venue that you can use to scan and log into your online account to load credits via a debit or credit card.
HOW LONG ARE MY CREDITS GOOD FOR?
Credits are valid during the entire event, June 16-17, 2023. Credits cannot be used after the festival ends, but you can be refunded unused credits.
CAN I USE MY BLASTPASS CARD/WRISTBAND EVERY DAY OF THE FESTIVAL?
The BlastPass is based on credits; as long as you have available credits, you can use your card/wristband any time during the Festival! Credits can be refilled anytime during the Festival.
CAN I GET A REFUND ON THE CREDITS THAT I DON'T USE?
There will be no refunds during the event. After the event, you may go to the Expo Office or the Jackson County Taxation Office during regular business hours, Starting June 20, 2023.
In addition, you will have access to an online portal that will be available post-event for guests to claim a refund of any unspent credits. After completing the online process, the refund will be direct deposited to the bank account entered in the application.
Any refunds remaining outstanding after August 31, 2023 will be paid by check to the address used on the ticket order and wristbands will be disabled. Orders with no address and/or unclaimed cash amounts will be sent to the State Unclaimed Property Division.
CAN I DONATE MY UNUSED CREDITS?
You will also have the opportunity to donate unused credits to the Jackson County Exposition Park at the end of the event. Simply drop your card or wristband into the marked bucket and we will take care of the rest.